ProZ.com frequently asked questions
1 - Browniz points
1.1 - What are browniz points?
Browniz are points earned by contributing something to the community or the site, such as site translations, introduction of new members, organization or attendance of powwows, etc.
1.2 - How can I use browniz?
Browniz contribute to a member's standing in the directory--if two members have the same number of KudoZ points, the one with more browniz is shown first.
1.3 - How can I get browniz?
To see how you can earn browniz points, visit your browniz history page by clicking the number of browniz points under your name, or by selecting My ProZ.com -> My Browniz from the main menu. Your browniz history page contains a breakdown of where your current number of browniz come from, with links to "Earn" of each category. If a category doesn't have a "Earn" link, then it is either depreciated (old, replaced, not used anymore), or is undergoing renovation.
1.4 - How are browniz points updated?
Browniz point totals shown in some places throughout the site are updated once daily, whereas those in other places are updated in real time. So there can be temporary discrepancies, but correction is made when all points are counted once per day. Also, if errors were to occur, they should be corrected within a day.
1.5 - My browniz point totals are wrong.
By default, browniz point totals only get updated once per day. You can force your browniz total to update by visiting your browniz history page (select My ProZ.com->My Browniz from the main menu).
2 - Quick polls
2.1 - What are ProZ.com "Quick Polls"?
ProZ.com quick polls are quick, convenient (and unscientific!) one-question surveys designed to encourage the exchange of information among translators. For the latest poll, see: http://www.proz.com/polls
2.2 - Where can I find the polls?
2.3 - Who can suggest polls?
Polls can be suggested by paying ProZ.com members. Each suggested poll must pass vetting by staff.
2.4 - I would like to suggest a poll. Where and how can I do so?
You can suggest a poll from the home page and the quick poll page.
2.5 - Can I see past polls?
Only ProZ.com members can see a list of archived polls by clicking on "Suggest a poll" below the "Submit" button in the Quick poll box in the homepage.
2.6 - What does it mean to be credited for a quick poll?
It means that you will be recognized as the author of the poll. If you chose not to be credited, then the poll would be published as anonymous.
2.7 - Why are some quick polls anonymous?
When suggesting a poll, a member may choose to be credited for the poll by name and link to their profile, or to not be credited for the poll, in which case the poll will be "anonymous". Whether or not they are credited for a poll is the decision of the member suggesting the poll.
2.8 - Who can vote on/discuss the quick polls?
In general, any logged in site user can vote and/or participate in the poll discussion. However, some quick polls may be restricted to ProZ.com members only.
2.9 - Who determines the poll questions?
Site members suggest the polls and ProZ.com staff members authorize and queue them up. Submitted polls can be edited by site staff to adapt their format (very short options should be displayed) and to ensure that the set of options is complete.
2.10 - Which are the aspects staff members take into account when selecting a poll?
In general, to make it to the home page a poll should:
2.11 - Is the data collected in these polls reliable?
Quick polls are not conducted scientifically and the data gathered should be taken merely as a basis for discussion (or further polls!).
2.12 - Where does the discussion on the polls take place?
Just click on the Discuss link below the poll to participate in a given poll discussion.
2.13 - I suggested a quick poll and it wasn't published, why?
Not all polls can be published, or published in a timely manner. Every effort is made to queue polls which meet the criteria. If you have questions regarding the status of a poll you have suggested, please submit the details via support request.
3 - Articles knowledgebase
3.1 - What is the ProZ.com "Articles Knowledgebase"?
The Article Knowledgebase (http://www.proz.com/translation-articles) is an online collection of articles and related knowledge on topics of interest to translators, interpreters, and other language professionals. Many of these articles have been written by ProZ.com members.
3.2 - What are knowledgebase "contributions"?
At the bottom of each article a series of knowledgebase contributions may appear. These contributions are additions, clarifications, or suggestions related to the topic of the article made by other ProZ.com members. Members with relevant information to add to an article are encouraged to make such contributions by clicking "Contribute to the knowledgebase" at the bottom of the article.
3.3 - Why is a "recommendation" bar shown with some articles?
After reading an article, ProZ.com members are presented with a form allowing them to recommend whether other translators should take the time to read that article. The recommendation bar shown with an article is an average of all members' recommendations. 5 bars indicates members thought the article was well worth reading, while 1 bar indicates that members definitely would not recommend the article to others.
3.4 - What does "add article to favorites" mean?
In the "article options" section of the right sidebar, there is an option to add the article you are reading to your list of favorites. Your favorite articles will be listed in a "favorite articles" section of the right sidebar, for easy reference in the future.
3.5 - What authors are included in the "featured authors" lists?
The featured authors lists include authors who have assigned copyright for at least one article to ProZ.com (see the copyright policy FAQ for more information). This list also includes authors of articles originally published elsewhere who have granted ProZ.com the right to republish their work.
3.6 - How are "popular authors" and "popular articles" selected?
The list of popular authors and articles in the right sidebar are automatically determined based on a number of criteria, including how highly recommended the articles are, how frequently articles have been read, and how many people have added the articles to their list of favorites.
3.7 - What is the copyright policy for these articles?
The copyright for articles published at ProZ.com vary from one article to another. A copyright notice appears at the bottom of each article identifying the copyright holder. In all cases, articles may not be republished by third parties without the permission of ProZ.com and the copyright owners.
3.8 - I notice some articles in the knowledgebase that have come from other sites. Why is that?
ProZ.com has made arrangements to republish articles (about 80) from two sites - Accurapid's Translation Journal - http://www.accurapid.com/journal - and the LISA's "Globalization Insider" - http://www.lisa.org/globalizationinsider/ The permission of each author has also been obtained.
3.9 - How can I submit an article? What are the submission guidelines?
Please refer to the submission guidelines for information about submitting an article.
3.10 - I submitted an article and it is not visible yet. Why?
3.11 - Why would I want to submit an article?
Writing a ProZ.com translation article is a way to share your expertise and to promote yourself in your subject area. It helps you stand out from the competition, and to get noticed as an expert in your field. Additionally, by publishing at ProZ.com you will benefit from the exchange of knowledge with other specialists, as they contribute comments and suggestions related to your article.
3.12 - How can I edit my article?
Articles that you have written can be edited by clicking the "Edit article" link in the "Article Options" area of the right sidebar when viewing your article. Please note that you must be logged in to your ProZ.com account in order to edit your articles.
3.13 - I would like to edit my article, but I do not have a ProZ.com account.
Please create a ProZ.com account by registering (for free). Then, enter a support request asking us to link your article to your new profile. Once the article has been linked to your new account, you will be able to log in and edit it.
3.14 - I have a ProZ.com profile, but I still can not edit my article. How do I get the article linked to my profile?
If the article does not link to your profile, this indicates that we have not established the connection between the article and your profile. Please send a support request with your username and/or profile link so that we can establish the connection between the article and your profile. Note that once this connection is made, the name and photo shown with the article will be the ones you use in your profile.
3.15 - What is a call for articles?
The call for articles page lists topics for articles that are sought by ProZ.com members, moderators, or staff. If you have special knowledge or expertise in any of the areas listed, please consider submitting an article.
3.16 - Can I suggest a topic for an article I would like to see written, or make my own call for articles?
If you are unable to find an article that you are looking for on a given topic, you can suggest that an article be written. First browse through the category in which you expected to find the article. If the article is not there, click "Suggest a topic for an article in this category" at the bottom of the article listing. Enter the suggested topic for the article, and some notes about what the article should contain. Moderators or site staff will review your suggestion for addition to the call for articles page.
3.17 - I found an article that I would like to see put in the knowledgebase. How can it be added?
If you come across an article that you think belongs in the Articles Knowledgebase, you can either suggest to the author that he/she consider publishing here, or, you can enter a support request suggesting that a ProZ.com staff member contact the author to obtain permission.
3.18 - Can non members read/search/contribute articles?
Non member users are welcome to contribute articles, and to read and search most articles. However, in the future some premium articles may be restricted to site members only.
3.19 - What benefits are there for site members in the articles section?
Site members have access to read all articles (including future premium articles), and gain promotion by contributing to the article knowledge base. Featured authors who are site members will also be rotated in a "featured article" box on the ProZ.com home page.
3.20 - What happened to the old "Howtos" section?
The old "Howtos" area has been subsumed by the articles area. Many of the former HOWTOs that had already been vetted have been converted to appear as "articles" in the new section. If you wrote a HOWTO that was not vetted, or does not appear in the articles section, you may request that it be moved over by entering a support request.
3.21 - Can I publish an article containing pictures?
Currently it is not possible to upload images with an article. For the time, the article has to be plain text only.
4 - ProZ.com dictionary and reference board
4.1 - What is the Dictionary and reference board?
The ProZ.com Dictionary and reference board is a searchable database of dictionaries and other works of reference which may be of use to language professionals. Records can be created on works of reference, and feedback provided by members of the community.
4.2 - What is the purpose of the Dictionary and reference board team?
The Dictionary and resource board team is a group of volunteers who help to manage the board. Some of their tasks include making sure record information is as correct and complete as possible, vetting records and feedback entries, and guiding members in their use of the board.
4.3 - Who can make a record on the board?
Dictionary and resource records can be created by any logged in site member, by clicking on the "Add a new resource" link at http://www.proz.com/references/. The entry maker should enter the information they can regarding the work and click the "Submit" button at the bottom of the form.
4.4 - Can I provide feedback on a record?
If you have read or used the work represented by the record, yes. Feedback on works may be given by clicking on the "Please provide feedback to the community" link on the record involved.
5 - ProZ.com exchange
5.1 - What is the ProZ.com Exchange?
The ProZ.com Translators Exchange is a system that users and members can use to offer and request books, language training, CAT tool training, travel advice and more.
5.2 - Who can use the ProZ.com Exchange?
Both members and users can post to the ProZ.com Exchange. Only members can respond to a post.
5.3 - Is the Exchange just for trades, or can I sell something there?
You can sell, too. When posting an offer or request, you will have the option of indicating an interest in selling or trading. All details of transactions must be worked out directly among members.
5.4 - Where can I make an exchange post?
5.5 - I submitted a post to the exchange. Why can't I see it yet?
Before a post is publicly visible, it must be vetted by ProZ.com staff to ensure adherence to ProZ.com rules and guidelines.
5.6 - Can I remove an exchange offer / request I posted?
Yes, you can remove your offer / request by clicking on "Remove from exchange" on the posting page. You can access all your posts by clicking on "My posts" in the menu available to the left of the Exchange page.
5.7 - What kinds of posts aren't allowed on the Exchange?
5.8 - Is ProZ.com involved in any way with exchanges?
No. ProZ.com's role is to provide a venue that connects members or users requesting or providing goods or services with other members. However, ProZ.com cannot guarantee the validity of any claims made in Exchange posts.
5.9 - How can I report an exchange post that seems to be violating site rules?
If you feel that the contents of an exchange post violate ProZ.com rules, notify ProZ.com staff by clicking on "Call staff attention to this post" at the bottom of the exchange post.
5.10 - Where can I see a list of exchange requests and offers?
To see a complete list of exchange offers and requests, simply click on "Exchange" from the "Community" tab.
6 - Translation news
6.1 - What is the ProZ.com Translation news feature?
ProZ.com Translation news is a way to stay informed on what is happening in the industry, by sharing and discussing translation industry news stories.
6.2 - How many categories are available in the ProZ.com Translation news section?
6.3 - Which type of translation news appears on the homepage?
The type of news that falls into the category "Translation industry news" appears in the "Translation News" section of the homepage. To see the latest news in other categories click here.
6.4 - Can I subscribe to ProZ.com Translation news?
ProZ.com translation news offers an option to subscribe to daily summaries containing all new translation stories recently added.
6.5 - How can I submit a translation news story?
Translation news stories can be submitted by clicking the button "Submit a news story" on the right of every ProZ.com Translation news page. This will take you to the form to submit a news story.
6.6 - Does the flagging of a certain story amount to my endorsing the content of the news being flagged?
No, news are shared to help language professionals stay informed on what is happening in the industry independently from the person flagging the item's opinion. For example, if you shared a story about machine translation this does not indicate that you are in favor or against machine translation.
6.7 - What about the news flagged by staff, are they any indication of the site's stance regarding the content of the item shared?
No, site staff flag news they consider would be of interest to translators and language professionals. The goal of the Translation News feature is to provide the means for translators and language professionals to stay informed of the what is happening in the industry and of the current trends independently from the personal view of the staff member flagging the story.
6.8 - Can I submit news in languages other than English?
Support for multilingual articles is planned, but is not yet available. For now, please only submit articles originally written in English. For news in other languages please provide a summary in English and indicate the language of the source between parenthesis in the title. For an example see this news
6.9 - How do I comment on a news item?
Just click on the "Submit a comment" button that appears at the bottom of every news story. Clicking this button will lead you to the form to submit a new comment.
6.10 - Sharing translation news
ProZ.com Translation news feature offers the ability to share translation news by email or through several social networking sites such as Facebook, Twitter and LinkedIn . Sharing options can be found at the end of every news story.
6.11 - What kind of translation news can I submit?
6.12 - Can news of training events be submitted to the Translation news service?
Yes. Note that site rules outline how and where announcements of this kind can be published. Publication of training event announcements via Translation news is under ProZ.com site staff discretion.
6.13 - Can I suggest a news source for ProZ.com Translation news?
Yes you can. To suggest new translation news sources, please submit a support request.
6.14 - I submitted a piece of news that was approved but I still do not see it on the homepage. Why?
Check under the other categories -Events & announcements, Opinion & features and/or Product news as the news you submitted may belong to one of those categories (Note: only Translation Industry News appear on the homepage.)
6.15 - What kind of Translation News submissions are generally not published?
Translation News submissions are generally not published if they are:
6.16 - Where can I see news published in previous months?
In the Translation News Archive on the right of the Translation news page. News are grouped according to the month when they were submitted.
6.17 - Are any browniz points awarded for submitting a Translation News story?
20 browniz points are awarded for each Translation News story that is published.
7 - Translation industry wiki
7.1 - What is the Translation industry wiki?
The ProZ.com translation industry wiki is an ever-evolving collection of articles about relevant, industry related topics, written by translators themselves.
7.2 - What is the purpose of the wiki?
The ProZ.com wiki aims to answer in several overlapping needs:
7.3 - Who can contribute to the wiki?
Any ProZ.com user can contribute to the wiki. The whole point of a wiki is to allow anyone to add or edit wiki content for future reference.
7.4 - How do I access the wiki?
While logged-in to ProZ.com, you can access the ProZ.com wiki here. Or else, click on "Translation industry wiki" under the 'Education' tab.
7.5 - Can I edit wiki content?
Yes. You can edit wiki content submitted by other site users by clicking on "" at the top right corner of the section you want to edit and then saving your changes by clicking on "Save page".
7.6 - Why is editing available to anyone?
The basic idea is that everyone can add or edit what was written previously. It is normal for people to hesitate to jump in at first, but bear in mind that a record is kept of changes and who has made them, and it is possible to roll back changes. Just as other site users should not be offended by your edits, you should not be offended by edits applied by other site users to content you added.
7.7 - Where can I discuss wiki articles?
Articles and contributions can be discussed in the ProZ.com translation industry wiki forum at ProZ.com.
7.8 - What is the difference between wiki articles and site forums?
There is actually no difference between contributions made in forums and those posted in the wiki. However, those who follow the forums regularly know that while a considerable amount of knowledge is stored up in the ProZ.com forums, accessing it is not so easy, in part because of the limitations of the search feature, but also in part because of the nature of discussion forums, where useful information tends to be broken up among multiple posts.
7.9 - What is the reference language used in the wiki?
For the time being, English is the main reference language, and all root pages should be named and written in English.
7.10 - I found typos and grammar mistakes in a wiki article. What should I do?
If you find any typos or grammar mistakes in wiki content, you are welcome to edit them by clicking on "" at the top right corner of the section you want to edit and then saving your changes by clicking on "Save page".
7.11 - How can I add a new page to the Translation industry wiki?
You can find instructions on how to start a new page on this article.
7.12 - I do not like my contributions to be edited. What should I do?
If you do not feel comfortable with having content you add edited by others, then you should refrain from contributing to the Wiki.
7.13 - Can I include links in my contributions?
Yes. You can include links in wiki content that you add, provided these links are relevant to the article being completed.
7.14 - Can I give format to contributions?
Yes. You can use Wiki markup to give format to wiki content. However, Wiki markup should not be overused.
7.15 - Where can I see edited contributions?
To see previous versions of the content of an article click on the "History" tab at the top of the article page.
7.16 - I removed wiki content by mistake. What should I do?
Go to the "History" tab in the article page, look for the log of your latest action and click on "(undo)".
7.17 - Where can I see a list of my contributions to the wiki?
To see a list of your contributions, click on "my contributions" at the top right corner of most Wiki pages.
7.18 - Will I be notified of updates or changes to wiki articles?
You will be notified of updates or changes applied to Wiki pages only when "Watching" (tracking) such pages. To add a page to a watchlist, and be notified of changes to that page, click on "Watch" at the top of the article page. You will be able to see a list of pages watched by clicking on "my watchlist" at the top right corner of most Wiki pages.
7.19 - Can I suggest a new wiki category?
Yes. To submit a wiki category, just submit a support request.
7.20 - Where can I see a complete list of available wiki articles?
7.21 - How is copyright handled for wiki contributions?
There are many web sites that offer users the opportunity to write articles for them, to be added to a large collection of translation related articles. These articles are copyrighted and may not be added to ProZwiki as-is, but nothing stops anyone from approaching the individual authors for permission to add their articles (or derived versions of it) to the ProZwiki. Just remember that ProZwiki content belongs to everyone, and anyone can edit it. One can also get some good ideas for ProZwiki articles by looking at pages submitted to those other article sites.
8 - ProZ.com Local
8.1 - What is ProZ.com Local?
ProZ.com Local is a country-specific view of ProZ.com, providing one-stop access to site content which is relevant to a given country. It is intended to help language professionals connect with their local translation community.
8.2 - Why is there no local page available for my country?
Not all countries are supported by ProZ.com Local yet. Countries about which ProZ.com has little content are not yet included. Click here to see a list of all supported countries. If your country is not represented, and you would like it to be, please submit a support request.
9 - ProZ.com moderators
9.1 - ProZ.com版主是做什么的？
9.2 - 如何选择版主？
9.3 - I would like to volunteer to serve a term as a ProZ.com moderator, what should I do?
Volunteers to serve as a ProZ.com moderator can use the application system found on the moderator overview pages.
9.4 - 如果我要投诉网站版主或工作人员的执法或其他行为，我需要在哪里提交意见。
9.5 - How knowledgeable do moderators have to be of the language (pair) they moderate?
Site moderators are not required to have a specific level of knowledge in a given language to moderate in areas in which such language is used. Site moderators are appointed to greet and guide new participants to the forums and KudoZ, and help them to properly use and benefit from what is available to them at ProZ.com. Also, in conjunction with other moderators and site staff members, moderators are expected to help to maintain a constructive environment by carrying out enforcement of the site's rules in a consistent and structured manner. As long as the moderator can carry out with these two tasks, no specific level of language knowledge is required.
10 - ProZ.com site guides
10.1 - What is a ProZ.com "site guide"?
ProZ.com site guides are volunteer members who help colleagues make the most of what is available to them through ProZ.com.
10.2 - How are site guides selected?
Site guides are screened and selected by site staff based on a number of criteria (including registration date, site activity and site status). Members invited to serve as site guides are language professionals who have proved to be knowledgeable of the site and the tools available in it, and who have shown willingness to help colleagues make the most of what is available to them through ProZ.com.
10.3 - I would like to volunteer to serve as a ProZ.com site guide, what should I do?
If you are interested in serving as a site guide, please submit a support request.
10.4 - Do site guides enforce site rules?
No. ProZ.com's KudoZ and forum areas are already monitored by a group of volunteers known as "moderators". Their role is to foster and protect the positive, results-oriented atmosphere that makes ProZ.com possible, by greeting and guiding new participants --just as site guides-- and enforcing site rules (helping to maintain a constructive environment by carrying out enforcement of the site's rules in a consistent and structured manner).
10.5 - I have a complaint about a rules enforcement or other action taken by moderators or staff, should I contact site guides?
No. If you witness any form of abuse or rules violation, report it to moderators, or site staff, if no moderator is available. Site guides do not enforce site rules in any form, but only greet and guide site members, and help them to get the most out of the site.
10.6 - How knowledgeable do site guides have to be?
Site guides are not required to have a specific level of knowledge in a given language or field to greet and guide members as long as they are knowledgeable of the site. Site guides are appointed to greet and guide new participants, and help them to properly use and benefit from what is available to them at ProZ.com. As long as the site guide can carry out this task, no specific level of language or field knowledge is required.
10.7 - Are site guides paid for their cooperation?
No. Site guides are volunteer members who have achieved success as translators or interpreters, or in a translation company, and who have derived benefit from ProZ.com, and who want to give something back by sharing what they have learned with others.
11 - Justin Chlebus Memorial Scholarship Fund
11.1 - What is the Justin Chlebus Memorial Scholarship Fund?
Created in memory of a former ProZ.com staff member, the Fund exists to support a program that identifies and supports exceptional young people in pursuing arts or sciences in which they are particularly talented, in countries other than their own.
11.2 - What timing is anticipated for the application process and study period?
Applications for the first year of the scholarship will be reviewed on a rolling basis. It is expected that a scholarship recipient will be selected by the end of 2012.
11.3 - Who can apply?
Applications are invited from men and women between the ages of 18 and 26 who:
11.4 - I am a ProZ.com member. Can my son or daughter apply to the program?
Applications are of course encouraged from children of ProZ.com members (and members who meet the criteria). However, there is no requirement that applicants be affiliated with ProZ.com.
11.5 - I would like to apply for this scholarship, but I don't have any interest or experience in translation. Will my application still be considered?
Yes. Interest or experience in translation is not required to apply for this scholarship.
11.6 - What does the application process consist of?
Interested parties are asked to discuss (and if applicable, demonstrate - for example in video form) their unique art or skill and also explain, in essay format, what they hope to bring to the world during their lifetimes by way of their chosen art or skill.
11.7 - Where can I apply?
Those interested may apply here.
11.8 - Where can I include a link to a demonstration of my special art/skill in the application?
Applicants are encouraged to demonstrate their unique art or skill when being considered for this scholarship. Please include a link to your work in text, graphic, or video form in the "Additional information" section of the application.
11.9 - How will the scholarship recipient be selected?
Recipients will be selected by a committee consisting of ProZ.com members, site staff, and representatives from Justin's family.
11.10 - What responsibilities will the scholarship recipient have?
The scholarship recipient will be required to report back to the community on his or her progress and experiences (linguistic, cultural and artistic).
11.11 - Can I make a donation to the Justin Chlebus Memorial Fund?
Donations to the fund will be opened again soon. When they are opened, this will be announced to the community.
12 - ProZ.com community choice awards
12.1 - How does it work?
The contest has a simple structure of nominations, voting, and announcement of winners. Members of the ProZ.com community are asked to submit their nominations in various categories. Nominees who receive a certain number of nominations move to the voting stage. Winners are determined purely through numbers of votes cast by the ProZ.com community.
12.2 - What are the categories for the awards?
There are two main categories: Translation-related and Interpretation-related. Within these categories are various sub-categories. You can see the category breakdown here.
12.3 - Why is "best ProZ.com profile" one of the categories?
At ProZ.com, your profile is at the center of your experience. Many ProZ.com members have opted for maintaining an excellent profile over having a personal website, using their profile as a website for their services. Others recognize that their personal website receives traffic thanks to the high web visibility provided by a great profile with membership. Used smartly, your profile can be a highly-visible and effective business card to new clients and collaborators, and the ProZ.com site team does everything possible to encourage members to complete and maintain strong, professional profiles which accurately reflect their services and what makes them different from the competition. If you register and use other sites to advance your business, you should of course do the same!
12.4 - Who can be nominated?
Anyone can be nominated, providing they meet the criteria of the category for which they are nominated.* You can make as many nominations as you like per category. Self-nomination is permitted. It is not required for the nominee to have a ProZ.com profile (a ProZ.com profile is required to make nominations or to vote, however).
12.5 - Who can make nominations?
Anyone with a ProZ.com profile may submit nominees for the awards. If you do not have a ProZ.com profile, you can register one for free here.
12.6 - Who can vote in the community choice awards?
Anyone with a ProZ.com profile can vote in the awards. If you do not have a ProZ.com profile, you can register one for free here.
12.7 - What do winners of the community choice awards receive?
Winners of the community choice awards are announced site-wide, and each winner receives a digital badge reflecting their win which they can post in their profile, website, blog, etc.
12.8 - How can I invite the community to nominate my blog/website?
You can insert the HTML code available in this forum post into your website or blog to invite your colleagues to nominate your for these awards.
The member services and support team