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SDL Trados Studio 2017 – Erste Schritte Teil 1: Übersetzen

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Annie Fortin (X)
Annie Fortin (X)  Identity Verified
Canada
Local time: 00:40
English to French
Paiement Aug 12, 2017

Good afternoon Ulrike,

I was scheduled to attend Studio 2017 Part 2 on Aug.9th but had to cancel the day of due to schedule conflict. I am now scheduled to take this webinar with you on Sept 14th. Can my payment be applied onto that course or should I ask for a refund and pay again?
Thank you,

Annie


 
Helen Shepelenko
Helen Shepelenko
SITE STAFF
Paiement Aug 15, 2017

La Canadienne wrote:

Good afternoon Ulrike,

I was scheduled to attend Studio 2017 Part 2 on Aug.9th but had to cancel the day of due to schedule conflict. I am now scheduled to take this webinar with you on Sept 14th. Can my payment be applied onto that course or should I ask for a refund and pay again?
Thank you,

Annie


Hello Annie,

I am afraid I do not see any support request on this according to the FAQ http://www.proz.com/faq/137000#137000 May I ask you to submit a support request at http://www.proz.com/support , it will help me to look further into the issue.

Thank you!

My bests,
Helen


 


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SDL Trados Studio 2017 – Erste Schritte Teil 1: Übersetzen






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