Error - 'no text for import in source document' ?
Thread poster: Fayrouz Omar (X)
Fayrouz Omar (X)
Fayrouz Omar (X)
Bahrain
Local time: 11:34
Arabic to English
Dec 31, 2019

Hello

I just downloaded a demo of cafetran espresso. I uploaded an Arabic source document but it tells me there is no text for import in the source document? There is definitely text in there and I have tried to upload a few documents in the Arabic language but no luck. What can be the problem?

Thanks in advance.


 
Igor Kmitowski
Igor Kmitowski  Identity Verified
Poland
Local time: 09:34
Member (2016)
English to Polish
+ ...
File type Dec 31, 2019

Hi Fayrouz,

First of all, please make sure the source document type you wish to translate is supported by CafeTran such as Ms Word .docx document, for example. You can also submit a support ticket with your sample document attached at CafeTran support site: https://cafetran.freshdesk.com

[Edited at 2019-12-31 12:36 GMT]


 
Fayrouz Omar (X)
Fayrouz Omar (X)
Bahrain
Local time: 11:34
Arabic to English
TOPIC STARTER
Problem solved Jan 1, 2020

Hi,

Thanks for your reply, I've managed to solve the problem.


 
Hans Lenting
Hans Lenting
Netherlands
Member (2006)
German to Dutch
Good to hear! Jan 2, 2020

Fayrouz Omar wrote:

Hi,

Thanks for your reply, I've managed to solve the problem.


Care to share, so that we might learn from it?


 
Fayrouz Omar (X)
Fayrouz Omar (X)
Bahrain
Local time: 11:34
Arabic to English
TOPIC STARTER
Reply Jan 3, 2020

Hans Lenting wrote:

Fayrouz Omar wrote:

Hi,

Thanks for your reply, I've managed to solve the problem.


Care to share, so that we might learn from it?


It was a very basic error on my part. I had a word .doc file and I needed to have it in .docx format. I was doing this by renaming it but actually I needed to go into word and 'save as' the .docx format. I hope that makes sense.


Hans Lenting
 


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Error - 'no text for import in source document' ?






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