Glossary entry

Hebrew term or phrase:

מוקדן

English translation:

telephone receptionist

Added to glossary by Miriam Deutscher
Jan 25, 2012 00:16
12 yrs ago
Hebrew term

מוקדן

Hebrew to English Bus/Financial Business/Commerce (general) עבודה
אדם שעובד במוקד ץ לא בהכרח שירות לקוחות
Change log

Jan 30, 2012 19:53: Miriam Deutscher Created KOG entry

Proposed translations

7 hrs
Selected

telephone receptionist

This is someone taking calls - it doesn't have to be specifically customer service.
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4 KudoZ points awarded for this answer.
5 hrs

dispatcher

If "call center agent" is not suitable, then there is this possibility
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7 hrs

Operator (telephone operator)

This term is suitably vague, it could be someone who works in customer service, but not necessarily.

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Note added at 7 hrs (2012-01-25 07:53:12 GMT)
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"In January 1878 George Willard Croy became the world's first telephone operator when he started working for the Boston Telephone Despatch company"
http://en.wikipedia.org/wiki/Switchboard_operator
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7 hrs

call center operator

www.yadsarah.022.co.il/BRPortal/br/P100.jsp
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