https://www.mark-lam.com/

Results-driven translator and interpreter with 4+ years of experience delivering high-quality language solutions in English and Chinese. Specializing in localization, technical translation (280,000+ words translated), and simultaneous interpretation (30+ hours). Proven ability to manage complex projects and collaborate effectively with cross-functional teams. Contributed to significant increases in website traffic for major clients through effective localization strategies. MCIL and ATIT certified.

Traditional Chinese Language Lead | Wix.com | Nov 2021 - Present
- Lead Traditional Chinese localization for Wix.com, overseeing product, marketing, and website translation. Improved language quality and cultural relevance for TW/HK users.

- Review and edit 1,500+ words daily, totaling over 1.1M words improved since November 2021.

- Developed translation strategies and glossaries, enhancing UX for the Taiwanese market.

- Collaborate with cross-functional teams to ensure seamless content integration.

- Adapted marketing materials, contributing to significant website traffic growth.

Translator | Agoda | Apr 2023 - Present

- Provide English to Traditional Chinese (Hong Kong) translation for Agoda.com, focusing on backend content and occasional frontend work.

- Translated 280,000+ words using CAT tools like MemoQ, averaging 2,000 words per week.

- Deliver accurate and culturally appropriate translations for the Hong Kong market.

- Contributed to the growth of Agoda.com's organic Hong Kong site traffic.


Interpreter and Translator | Hong Kong Institute of Construction | Aug 2022 - Present
- Provide English and Traditional Chinese translation and interpretation for HKIC.

- Translated 200,000+ Chinese characters of construction-related course materials.

- Utilize latest tools to enhance translation efficiency and maintain consistency.

- Served as dedicated interpreter (204 hours) for the Certificate in Welding Course.

- Proactively clarified complex technical instructions, ensuring student comprehension and success.

RSI Interpreter | KUDO | Nov 2022 - Present

- Provide remote simultaneous interpretation (RSI) via KUDO (31.5+ hours), serving Fortune 500 tech companies, international insurance organizations, and global beauty/fashion brands.

- Deliver high-quality English-Cantonese/Cantonese-English simultaneous and relay interpretation.

- Utilize pre-event materials and conduct thorough sound checks for optimal performance.

- Collaborate effectively with remote boothmates and Project Managers.

Freelance Translator | Various Translation Agencies | Dec 2019 - Present

- Ongoing freelance translation work in various domains, concurrent with other translation and interpretation engagements.