This site uses cookies.
Some of these cookies are essential to the operation of the site,
while others help to improve your experience by providing insights into how the site is being used.
For more information, please see the ProZ.com privacy policy.
I have submitted a support ticket on the 29th on January, which is one and a half month ago. I have been told the ticket has been forwarded to the person in charge, and since then, nothing.
This ticket was about a serious hosting problem : important information is missing from my website and I am unable to update it. I am also unable to update any pictures to my website, as I found out when I tried to replace old pictures with new ones. So now my website is poor and ugly and ... See more
I have submitted a support ticket on the 29th on January, which is one and a half month ago. I have been told the ticket has been forwarded to the person in charge, and since then, nothing.
This ticket was about a serious hosting problem : important information is missing from my website and I am unable to update it. I am also unable to update any pictures to my website, as I found out when I tried to replace old pictures with new ones. So now my website is poor and ugly and I can't do anything about it. Very frustrating.
Well maybe there is something I can do about it: I am seriously thinking about finding a better provider, or at least one who answers my questions.
Has anyone else experienced the same kind of delays/hosting problems?
It appears that this support ticket of yours has not received the attention it deserved. I apologize for that, I will get the person responsible on this right away.
Thank you for your membership.
Henry
Subject:
Comment:
The contents of this post will automatically be included in the ticket generated. Please add any additional comments or explanation (optional)
Manage your TMs and Terms ... and boost your translation business
Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!
The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.