| 话题中的页数: < [1 2] | Poll: Have you drafted a standard set of terms and conditions to use with your clients? 论题张贴者: ProZ.com Staff
|
|---|
Maija Cirule 
拉脱维亚
Local time: 18:19
German德语译成English英语
+ ...
Jenny Forbes wrote:
I have a brief set of terms and conditions which are included on every invoice I issue.
Included are terms of payment, late payment interest, deadline for filing a written complaint.
| | | | | Yes, and it works | Jun 1, 2015 |
A great place to allocate your T&C (eg., in the form of FAQ) is your personal website page where you can address your visitors. An anonymous client, for example, is usually not eligible person to discuss projects, so I patiently inform that I have to see their company name, address, website, hold position of the person who contacts me, etc.
Second, I inform about assessment principles of their source materials because my rate depends mostly on this quality level and depends less on Trados... See more A great place to allocate your T&C (eg., in the form of FAQ) is your personal website page where you can address your visitors. An anonymous client, for example, is usually not eligible person to discuss projects, so I patiently inform that I have to see their company name, address, website, hold position of the person who contacts me, etc.
Second, I inform about assessment principles of their source materials because my rate depends mostly on this quality level and depends less on Trados Report. Why? I like good writers. The good writers are always able to correctly compress their thoughts to be easily understandable. A project written by a good writer is usually translated with ease, so my rate for such a project is not too high.
In the third place, I inform that I don't discuss project important details with a client's Secretary, HR Manager, etc. I am ready to discuss all important details with a person responsible for payments only. What are the important details? They are my T&C. And so on...
If your visitor sees all of that before contacting you, you get rid of many inconveniences which can rise later on. Of course, all of that is not too important in case of small projects. But in case of big projects it's another pair of shoes ▲ Collapse
| | | |
Yes. Clients never make a fuss, though I never ask them directly to confirm (my e-mail sign mentions that placing an order means accepting the T&Cs). Agencies always want their own contracts, which are increasingly unworkable — rather, their drafters are getting bonkers of late.
| | | | | 话题中的页数: < [1 2] | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » Poll: Have you drafted a standard set of terms and conditions to use with your clients? | Protemos translation business management system | Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!
The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.
More info » |
| | Trados Studio 2022 Freelance | The leading translation software used by over 270,000 translators.
Designed with your feedback in mind, Trados Studio 2022 delivers an unrivalled, powerful desktop
and cloud solution, empowering you to work in the most efficient and cost-effective way.
More info » |
|
| | | | X Sign in to your ProZ.com account... | | | | | |
Login to reply/comment 
