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Anyone else having trouble receiving notifications?
论题张贴者: XXXphxxx (X)
XXXphxxx (X)
XXXphxxx (X)  Identity Verified
英国
Local time: 08:27
Portuguese葡萄牙语译成English英语
+ ...
Nov 4, 2011

I haven't received job, forum, KudoZ etc. notifications since last weekend. I submitted a support request 24 hours ago - no reply. According to the FAQs it could be because a message to me bounced back and my email address has been stamped as 'bad', however I don't have the respective xxx in front of the address on my profile page. Anyone have any ideas?

 
Françoise Vogel
Françoise Vogel  Identity Verified
Local time: 09:27
English英语译成French法语
+ ...
spam? Nov 4, 2011

Did you check under "spam"?

 
XXXphxxx (X)
XXXphxxx (X)  Identity Verified
英国
Local time: 08:27
Portuguese葡萄牙语译成English英语
+ ...
主题发起人
Spam Nov 4, 2011

Nothing at all there.

 
Jan Rausch
Jan Rausch  Identity Verified
德国
Local time: 09:27
German德语译成English英语
+ ...
Yes Nov 4, 2011

I receive some job notifications, but not all.

 
#JuliaC#
#JuliaC#  Identity Verified
Local time: 09:27
German德语译成Italian意大利语
+ ...
The same.. Nov 4, 2011

I receive some Kudoz and job notifications, but not all.

 
XXXphxxx (X)
XXXphxxx (X)  Identity Verified
英国
Local time: 08:27
Portuguese葡萄牙语译成English英语
+ ...
主题发起人
Your settings? Nov 4, 2011

Presumably that's something in your settings. However, without knowingly touching anything all my notifications have stopped completely. I'm not even getting a reply to a support reques! There's nothing wrong with my e-mail, I've been sending and receiving all week without any problem at all.

 
tabor
tabor  Identity Verified
波兰
Local time: 09:27
English英语译成Polish波兰语
+ ...
The same situation here. Nov 4, 2011

I've been receiving some Kudoz and job notifications, but not all, for years now. I used to submit numerous support requests regarding the problem... and nothing happened, therefore I've had to learn to live with that.

 
Jan Rausch
Jan Rausch  Identity Verified
德国
Local time: 09:27
German德语译成English英语
+ ...
No Nov 4, 2011

Lisa Simpson wrote:

Presumably that's something in your settings. However, without knowingly touching anything all my notifications have stopped completely. I'm not even getting a reply to a support reques! There's nothing wrong with my e-mail, I've been sending and receiving all week without any problem at all.


No, it's not my settings. But like Tabor says, I live with it and just check the jobs regularly.


 
neilmac
neilmac
西班牙
Local time: 09:27
Spanish西班牙语译成English英语
+ ...
Dedicated account Nov 4, 2011

I don't know about this specific issue but as a general precaution I have one email account dedicated to proz correspondence, kudoz queries etc. This way I avoid filling up my "business" email with proz bumf. I haven't checked it for a few days but it seemed OK the last time I looked

I also prefer not to receive job offers through that account, but all proz correspondence goes to the main email address you enter in your profile. I'm not really on proz to promote my services anwa
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I don't know about this specific issue but as a general precaution I have one email account dedicated to proz correspondence, kudoz queries etc. This way I avoid filling up my "business" email with proz bumf. I haven't checked it for a few days but it seemed OK the last time I looked

I also prefer not to receive job offers through that account, but all proz correspondence goes to the main email address you enter in your profile. I'm not really on proz to promote my services anway so it's no big deal but it used to annoy me when I checked in after a few days to see that I'd missed a job offer (mainly because I like to reply to all requests as a matter of form).
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SYTham
SYTham  Identity Verified
新加坡
Local time: 15:27
Chinese汉语译成English英语
+ ...
Some Nov 4, 2011

I've been having problems too. I receive some notifications, but not all. They also tend to arrive in my inbox hours after they were originally posted on the website.

 
XXXphxxx (X)
XXXphxxx (X)  Identity Verified
英国
Local time: 08:27
Portuguese葡萄牙语译成English英语
+ ...
主题发起人
Changed email address Nov 4, 2011

Thanks neilmac. So far so good. You're right, a dedicated a/c is a good idea. I changed the main email address on my profile and that seems to have done the trick. Although I wonder why? Anyone else out there with Gmail who stopped receiving notifications this week?

 
Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
葡萄牙
Local time: 08:27
正式会员 (自2007)
English英语译成Portuguese葡萄牙语
+ ...
Me too! Nov 4, 2011

Siang Yu Tham wrote:

I've been having problems too. I receive some notifications, but not all. They also tend to arrive in my inbox hours after they were originally posted on the website.


A few times I have been surprised by the message "You cannot quote because this job is closed" when I have just received the notification...


 
opolt
opolt  Identity Verified
德国
Local time: 09:27
English英语译成German德语
+ ...
Minor KudoZ problems Nov 4, 2011

Yesterday I suddenly started receiving email copies of discussion entries under a KudoZ question in which I never participated -- something which hadn't happened before.

 
Alejandro Cavalitto
Alejandro Cavalitto  Identity Verified
阿根廷
Local time: 04:27
正式会员 (自2008)
English英语译成Spanish西班牙语
+ ...
Please submit a support request Nov 4, 2011

Hello,

As there may be different issues with different email addresses, and notification settings vary from account to account, it is best to deal with such request individually instead of on a forum thread. Could you please submit a support request stating what kind of notifications you would like to receive? Site staff will look into it.

By the way, I see some of you have an email address hosted by Yahoo! assoc
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Hello,

As there may be different issues with different email addresses, and notification settings vary from account to account, it is best to deal with such request individually instead of on a forum thread. Could you please submit a support request stating what kind of notifications you would like to receive? Site staff will look into it.

By the way, I see some of you have an email address hosted by Yahoo! associated to your ProZ.com account. There is a known issue with Yahoo! email addresses that causes notifications to be delayed or not received. So far, it has not been possible to resolve this. If you have an email address hosted on a different site, it is suggested that you make that email your primary contact email instead.

Best regards,
Alejandro
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XXXphxxx (X)
XXXphxxx (X)  Identity Verified
英国
Local time: 08:27
Portuguese葡萄牙语译成English英语
+ ...
主题发起人
I have done (twice) Nov 5, 2011

Hi Alejandro,

I have submitted two support requests but no reply! Will try again now. I don't have a Yahoo address. One is Gmail, the other is La Poste, I'm getting some notifications now but not all (since I changed my main email address over to La Poste).

[Edited at 2011-11-05 10:09 GMT]


 
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